Interface Usability Melbourne Museum Mobile App

Question: Discuss about the Interface Usability Melbourne Museum Mobile App. Answer: Objectives and targets The project was majorly meant to develop a mobile application for Melbourne Museum to assist the visitors during solo tours. In pursuant of this primary goal, the project will also involve attaining specific goals One of such will be to determine the popularity of Android phone use among the potential and current client of Melbourne Museum. Also, we will also formulate ways of informing the visitors of the services of the museum. Evaluating the usefulness of Google store platform in marketing the Android app to the visitors is another specific objective which will be realized. Furthermore, we will find out major languages spoken by the visitors of the museum as well as investigate how technology affects the efficiency of operations in the museum. The museum app development project should also be focused on availing details of infrastructure which is allocated for use by any physically challenged visitor. (Skinner, G., Morgan, P. J, 2014). Outputs The introduction of the Melbourne museum app would enable the visitors to gain in-depth knowledge of all objects under display at the museum. Since the introduction of any new technology should be opposed towards ensuring a positive response from the users a research into the user's reaction to the new app and the app's effects will make the museum get a better understanding of its visitors. Success criteria For future improvements in the use of the Android app, the following techniques will be used to monitor its success. (Delone and Mclean, 2003) To give room for observing and developing the effects of using the app we have come out with standards which will be used to rate the performance of the app and hence enable future improvements. Observing the way, the clients receive and accepts the use of the app in interacting with the museum is one such criterion. Also, the app achievements of its purpose are a useful measure. The happiness of the visitors with the introduction of the app is an indication of the app's success. Also, an increase in commercial activities brought about by the apps use together with the easiness of the apps use will be adequate standards. We will also monitor the number of downloads the app has in the Google. Design aims While developing the museum Android app, it should be designed with goals which ensures when the completed app is realized into the market it matches the objective of its creation. One way of achieving this is creating the Android app for the Museum in a way that attains the following functions. (Addison Cohen, 2015). Incorporation of GPS enabled capabilities to assist the visitors with the direction of the museum in addition to the GPS features the app should contain the museum map to be used by the museum visitors to locate various sections of the museum. Also, the Museum schedule features should be included to help the users observe the routine, therefore, able to time their visits to specific events of their interests. Ticketing or to say museum charges needs to be incorporated into the app as well this eases payment of museum services. Considering the diversity of cultures represented by the museum, it will be just fair to have an app with multilingual features to ensure visitors from all corners of the world are accommodated. Even though the app can't contain all languages, it should be able to work in all the major languages across the globe. The user interface of the app should be friendly and efficient to minimize the time taken to obtain information from the app which involves other services offered at the museum. There should be a museum photo gallery for the purpose of briefing the museum visitors on some art facts to expect at the museum. Furthermore, contacts of the museum should be availed in a section of the app to allow clients make inquiries directly to the foundation. Despite rolling the digital operations through the app, it should still allow visitors to choose a guided tour as a w ay of taking care of different needs of various guests can be accommodated. (Nickerson M.F, 2004) Outline of the proposed design The design of the app should contain bright and attractive interface. The interface should include the primary information needs of the users (Shapley L. S., Roth A. E. (2012)). The app's interface should also contain the sign-up option to enable the museum to obtain and keep records of their visitors as well as track the effectiveness of the app in the digital market. Also, there should be a text display in the interface that enables the users to obtain brief information regarding the arts kept in the museum. Also, for practical use, the app should contain coded links which can direct the users to the museum website where users can find more information about the museum. Such links should also lead them to other sites like YouTube where they can find live photo gallery of the museum (Sandra Natasha, 2014)) Proposed evaluation methods The visitors should be allowed to leave a comment after their visits to the museum such comments should be directed to the museum website by the app. The other users can view them and comment as well this way the mobile will have allowed communication with and among its clients. The interaction of the app with the cell phone use features should be evaluated by observing how the app interacts with the mobile operative system functions and other applications. (Mc Lean K, 1996). During the initial period of the app when it's still under study its components should be severely scrutinized and moderated. This aligns it with the reasons why the app's use is being introduced. On the other hand, the app developers need to be keen to ensure the easiness of use of the app is designed in a way to accommodate the elderly visitors who are not active internet users and may only be interested in particular brief information (Mobile MultiDevice, 2016) The available means should be reviewed to ensure they obey the copyright and intellectual rights obligations. As a way of improving visitors service delivery the mobile app design should have features such as rating the effective of the regarding matching the user's expectations. The museum by monitoring the ratings will be able to realize the apps weaknesses and do updates to cater for any identified mismatch. This feedback mechanism is essential in improving the visitor's loyalty because most will not feel the loss of touch with the museum especially the elderly who have gotten used to the older means of operation (H. Rex Hartson, 2009). The app may not be enough to get the full view of the visitors regarding the digitalization of the transactions of the museum. To cater this, the museum will need to conduct a research and get the opinions of the visitors on the efficient and effectiveness of using the app. As much as a physical research will be of additional advantage, the operati ons of the app can also be judged by the number of downloads it is receiving in the Google play store. References Delone and Mclean. (2003).model of information systems.Hershey,PA:Idea Group publishing Lubans, D. R., Smith, J. J., Skinner, G., Morgan, P. J. (2014). Development and implementation of a smartphone application to promote physical activity and reduce screen-time in adolescent boys.Emerging Technologies to Promote and Evaluate Physical Activity, 107. Mc Lean K. (1996). Planning for people in Museum Exhibitions. Washington DC: Malloy Lithographing Nickerson M.F. online multimedia museum exhibits. a case study in technology and collaboration vol22.2004 Shapley L. S., Roth A. E. (2012). Stable matching: Theory, evidence, and practical design rex Hartson et al. International Journal of human computer interaction. Published online November 2009. Mobile MultiDevice. (2016). retrieved from https://static.lukew.com/MobileMultiDevice_LukeWsm.pdf Addison Cohen. (2015). A complete guide on mobile App Usability testing